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Update Microsoft Credit Card Information


Troubleshoot errors while Update Microsoft Credit Card Information

Troubleshooting problems changing a payment method. If you're having problems adding, updating, or removing a payment method, here are some answers to common issues that may occur when you change a payment method.


I can’t remove a payment method or add a new one
·         Make sure the payment method isn’t tied to a Microsoft subscription or servicePayment methods used to pay for a Microsoft subscription can't be removed until you change how you pay for the subscription. You'll be specifically told if you have a subscription whose payment method needs to be changed in order to be able to remove a payment method to add credit card debit card Microsoft account.    

          

·         For the steps to change a payment method that’s tied to a subscription or service.
I can’t add my PayPal account
·         You can only use PayPal accounts that have a credit card or confirmed bank account as a funding source. To use PayPal with your Microsoft account, make sure your PayPal account uses an accepted funding source or try another PayPal account to update Microsoft credit card information.
·         PayPal can only be used as a payment method in certain countries and regions.
I get a message to contact support when I try to remove a payment option
·         You may have a balance due for a Microsoft subscription. Get info about paying for a past-due Microsoft subscription.
I need to change my payment method for a third-party Office 365 subscription
·         If you bought an Office 365 subscription through a third-party retailer, Manage your Office 365 subscription purchased through a third party.
I want to add a new payment method for a Microsoft subscription
·         If you want to add a new payment for a Microsoft subscription, you’ll need to add it on the Services & subscriptions page.

More updates for Microsoft credit card information @ 

+1-877-701-2611  (toll-free).

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